Is your organisation truly crisis ready?

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Understand your current level of preparedness

We begin by assessing your organisation’s existing crisis management capability.

This includes:

• Stakeholder engagement across leadership and operational teams 
• Review of crisis management plans and business continuity arrangements 
• Identification of gaps through scenario based discussion 
• Benchmarking against recognised good practice 

Outcome: A detailed crisis readiness assessment report with clear recommendations.

Build a practical and effective crisis response structure

We design or refine your crisis management and/or resilience framework to ensure it is usable during real incidents.

This includes:

• Defined roles and responsibilities 
• Escalation thresholds and incident categorisation 
• Crisis management team structure 
• Golden Hour response guidance 
• Scenario-specific response playbooks 

Outcome: A clear, structured, and operational crisis management framework.

Develop leadership and team capability

We deliver targeted crisis management training to ensure teams can operate effectively under pressure.

Training typically covers:

• Crisis leadership and decision-making 
• Incident and emergency management
• Situational awareness and information flow 
• Crisis communications and stakeholder engagement 
• Human factors, stress, and team dynamics 

Outcome: A trained crisis and incident management team with confidence and clarity in their roles.

Test and validate capability through realistic scenarios

The programme includes a structured exercising plan, delivered at increasing levels of complexity.

Foundation Exercises

• Tabletop scenarios
• Focus on roles, structure, and process

Intermediate Simulations

• Time pressured, scenario driven exercises
• Focus on decision making and coordination

Advanced Crisis Exercises

• Immersive simulations with realistic pressures
• Focus on leadership performance and organisational response

Outcome: Crisis capability that has been tested and validated, not assumed.

Embed learning and strengthen resilience

Following each exercise and at programme completion, we:

• Conduct structured debriefs 
• Identify lessons learned and improvement actions 
• Track actions (if required)
• Update crisis management plans and processes 
• Develop a forward resilience roadmap 

Outcome: Ongoing improvement and long term organisational resilience.

Each CrisisReady™ programme includes:

• A structured 12 month delivery plan
• Senior Consultancy On-Demand: An additional 4 flexible Oakwood Advisory Days per year.
• Crisis management consultancy and advisory support 
• Crisis leadership training sessions 
• Multiple crisis simulation exercises 
• Formal reporting and executive level insights 

All elements are integrated to ensure a coherent and effective crisis management capability programme.