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Oakwood Risk Training provides practical crisis management training for organisations that need to strengthen leadership, decision making, communication and response capability during serious incidents.

Our crisis management courses are designed for senior leaders, crisis management teams, incident management teams, communications professionals, operational managers and anyone who may be involved in preparing for, responding to or recovering from a crisis.
We focus on the realities of crisis response, where information is incomplete, pressure is high, decisions have consequences and effective leadership matters.
Oakwood’s crisis management training helps organisations move beyond written procedures and develop the skills, confidence and judgement needed to respond effectively when disruption escalates into a serious incident or crisis.
Our courses are highly practical, scenario based and delivered by experienced practitioners. Learners explore crisis leadership, decision making under pressure, communication, information management, team coordination, exercising and organisational learning
The Crisis Leadership course is designed for individuals who may be required to lead, support or participate in a crisis management team. It focuses on the leadership behaviours, decision making approaches and team disciplines needed during complex, fast moving and high pressure incidents.
Learners explore how crises develop, how to identify escalation, how to structure a response, how to make decisions with incomplete information, and how to maintain control when events are uncertain.
This course is suitable for:
The Crisis Communications course helps organisations prepare for the communication challenges that arise during serious incidents, disruption and reputational crises.
During a crisis, communication can either build trust or make the situation worse. This course helps learners understand how to communicate quickly, accurately and responsibly with employees, customers, stakeholders, regulators, media and the wider public.
This course is suitable for:
The Certified Crisis Management Professional, CCMP® course is Oakwood’s structured professional development programme for individuals who want to build deeper capability in crisis management.
It is suitable for professionals working in crisis management, resilience, business continuity, security, risk, emergency planning, communications or organisational leadership.
The programme covers the core areas of effective crisis management, including crisis detection, crisis planning, leadership, decision making, communications, stress, ethics, human factors, exercising, post crisis evaluation and organisational learning.
This course is suitable for:
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From gap analysis to training, exercising and improvement.
For organisations that want more than standalone training, Oakwood’s CrisisReady™ Programme provides a structured pathway to stronger crisis capability.
The programme is designed to help organisations move from assessment through to improved planning, training, exercising and continuous improvement. It is ideal for organisations that want a joined up approach rather than disconnected pieces of work.
The CrisisReady™ Programme can include:
The CrisisReady™ Programme is suitable for organisations that:
The Gold, Silver, Bronze Command Training course is designed for organisations that use, or want to introduce, a structured strategic, tactical and operational response model.
The course helps learners understand the role of each command level, how decisions should be made, how information should flow, and how teams should coordinate during an incident or crisis.
This course is suitable for:


All courses can be delivered at Oakwood’s training centre at Hethel Engineering Centre in Norfolk or in house at the client’s location. In addition, the Awareness and Practitioner can be delivered virtually via MS Teams.
For organisations training multiple employees, in house or virtual delivery can be a cost effective way to build awareness and capability across teams, departments or sites. It also allows the course to be tailored to the client’s operating environment, premises, staff roles and specific risk profile.
Oakwood Risk Training delivers crisis management training that is practical, realistic and grounded in operational experience.
Our trainers and consultants have backgrounds in crisis management, policing, security, business continuity, resilience and high pressure operational environments. We understand that effective crisis response depends on people, not just plans.
Oakwood helps organisations build genuine crisis capability, from awareness and team training through to exercising, improvement planning and professional certification.
Find out more about the team here.
