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    • Courses for Individuals
      • Course List
      • Security (CSRM)
      • SFJ Level 4 PSA
      • SFJ L3 Counter-Terrorism
      • SFJ L2 CT Awareness
      • Crisis Management (CCMP)
      • Resilience (CORM)
      • The Ops Con Partnership
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      • Our Business Training
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      • Suicide First Aid
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    • CrisisReady™
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    • About Oakwood
    • Contact Us
    • Consultancy
    • FAQs
    • Enhanced Learning Credits
    • Insights
    • Distance Learning Log-In
  • Home
  • Courses for Individuals
    • Course List
    • Security (CSRM)
    • SFJ Level 4 PSA
    • SFJ L3 Counter-Terrorism
    • SFJ L2 CT Awareness
    • Crisis Management (CCMP)
    • Resilience (CORM)
    • The Ops Con Partnership
  • Training for Businesses
    • Our Business Training
    • Security and Terrorism
    • Crisis Management
    • Mental Health Training
    • Suicide First Aid
  • Dates and Bookings
  • CrisisReady™
  • Distance Learning
  • About Oakwood
  • Contact Us
  • Consultancy
  • FAQs
  • Enhanced Learning Credits
  • Insights
  • Distance Learning Log-In
Certified Crisis Management Course.
Level 5 Professional Certification

Certified Crisis Management Professional (CCMP®)

Master the Skills to Lead, Respond, and Recover from Any Crisis.


In-Person Duration: 3-5 Days

In Person Price: £1800 (including VAT)


Distance Learning Duration: Up to 12 Months

Distance Learning Price: £960 (including VAT)

Dates & Bookings

About the Course

The Certified Crisis Management Professional (CCMP®) is the definitive Level 5 certification for professionals responsible for preparing, leading, or supporting their organisation's crisis management function. This practical, scenario based programme is designed to move beyond theory, equipping you with the advanced skills in crisis leadership, communication, and decision making needed to perform effectively under pressure.


Whether you're building a crisis framework from the ground up or refining an existing programme, this course will provide you with the tools and confidence to protect your organisation's people, assets, and reputation.

Certified Crisis Management Training.

What You'll Learn

Our comprehensive, 8-module curriculum provides an in depth exploration of every critical aspect of crisis management.

  • What is a Crisis?
  • What is Crisis Management?
  • Legal, Moral and Regulatory Requirements
  • Crisis Management Standards
  • Governance and Culture in Crisis Management


  • Introduction to Horizon Scanning
  • Crisis Detection and Early Warning Systems
  • Threat Intelligence and Reporting
  • Impact and Consequence Modelling


  • Crisis Response and Incident Management
  • The Crisis and Incident Management Lifecycle
  • Developing a Crisis Management Plan
  • Command and Control Structures
  • Escalation Criteria and Activation Protocols
  • Objective Setting and Response Strategies
  • Integration with Business Continuity and Emergency Response


  • Crisis Management Teams
  • Leadership Styles
  • Leadership Under Pressure
  • Structured Decision Making Tools
  • Team Dynamics, Cohesion and Leadership Influence


  • Introduction to Crisis Communications
  • Information Flow and Situation Reporting
  • Communicating Uncertainty and Bad News
  • The Importance of Empathy
  • Internal Communications
  • Communicating with Key External Stakeholders
  • Managing the Media
  • Managing Social Media


  • The Impact of Crises on People
  • Recognising and Managing Stress Responses
  • Decision Making Fatigue
  • The Importance of Diversity in Crisis Management
  • Ethical Considerations in Crisis Management
  • Cognitive Bias & Groupthink
  • Supporting Staff Welfare During and After Crises


  • Exercise Programme Management
  • Types of Exercises
  • Exercise Planning and Design
  • Exercise Delivery and Facilitation
  • Exercise Evaluation and Reporting


  • Transition from Crisis to Recovery
  • Recovery Planning and Execution
  • Post Incident Reviews
  • Lessons Learned and Continuous Improvement
  • Building Long Term Organisational Resilience


Delivery & Assessment

How is the Course Delivered?

How is the Course Delivered?

How is the Course Delivered?

Woman delivering Certified Crisis Management Course.

  • The in person course is delivered over 3-5 consecutive days, providing a focused and immersive learning experience. This is followed by a period of supported self study, with guidance from a dedicated tutor to help embed learning in practice.


  • The distance learning option offers greater flexibility and is typically completed over 3 to 6 months. You will have up to 12 months to complete the programme if required, allowing you to balance study with professional commitments while maintaining the same high standard throughout.

How is the Course Assessed?

How is the Course Delivered?

How is the Course Delivered?

Certified Crisis Management Training.

  • A written assignment of up to 3000 words, completed after the course. 


  • Students will receive ongoing support and guidance from tutors to assist with the successful completion of this assignment. 


  • You will have up to 12 months from the end of the course to submit your completed assignment. 

Meet the Trainers

Security, Terrorism and Crisis Management Trainer

Luke Blake

Roger Clarke

Jon Chapman

Luke is a former Police Officer with over twenty years of experience in the risk and resilience sector. He is a seasoned consultant and trainer specialising in operational resilience, crisis management, and security risk management. 


With a background in both corporate and high-risk environments, Luke has a proven track record across publi

Luke is a former Police Officer with over twenty years of experience in the risk and resilience sector. He is a seasoned consultant and trainer specialising in operational resilience, crisis management, and security risk management. 


With a background in both corporate and high-risk environments, Luke has a proven track record across public and private sectors, providing practical insight and strategic clarity to complex challenges. He leads the design and delivery of training programs and consultancy services in areas such as business continuity, security risk management, crisis response, and investigations. 


Luke has collaborated with a variety of organisations, from global corporates to critical national infrastructure, assisting teams in preparing for, responding to, and recovering from major incidents. 

Additionally, Luke is a Certified Protection Professional (CPP®) and holds several professional qualifications in security, risk, and resilience, including an MBA focused on Risk and Resilience.

Security, Terrorism and Crisis Management Trainer

Jon Chapman

Roger Clarke

Jon Chapman

A highly experienced senior policing leader with over 30 years of service, Jonathan brings exceptional depth of expertise in leading complex, high-risk operations at both strategic and tactical levels. His career has been defined by operating in demanding environments where effective leadership, clear decision-making and resilience under 

A highly experienced senior policing leader with over 30 years of service, Jonathan brings exceptional depth of expertise in leading complex, high-risk operations at both strategic and tactical levels. His career has been defined by operating in demanding environments where effective leadership, clear decision-making and resilience under pressure are critical to success.


Jonathan specialises in high-risk command, counter-terrorism preparedness and organisational resilience. He has extensive experience in planning for and responding to major incidents, working at the forefront of multi-agency coordination, threat management and crisis response. His insight into the realities of operational command enables him to translate complex challenges into practical, actionable strategies for organisations.


With a strong focus on crisis leadership and decision-making, Jonathan supports senior leaders in developing the confidence and capability required to operate effectively under pressure. He understands the human and organisational dynamics that influence performance in high-stakes situations, and incorporates these into his approach to both consultancy and training.


Alongside his operational background, Jonathan is an accomplished associate trainer, delivering strategic command training to senior leaders across the UK. His delivery style is grounded in real-world experience, ensuring that learning is practical, credible and immediately applicable. Through his work, he helps organisations strengthen their resilience, enhance leadership capability and prepare for the challenges of an increasingly complex risk landscape.

Security, Terrorism and Crisis Management Trainer

Roger Clarke

Roger Clarke

Roger Clarke

With over 30 years of experience in law enforcement, Roger is an experienced police officer specialising in hostage negotiation and crisis management. Throughout his extensive career, he has honed his expertise as both a Hostage Negotiator and a Hostage Negotiator Trainer, successfully managing high-stress situations to enhance operationa

With over 30 years of experience in law enforcement, Roger is an experienced police officer specialising in hostage negotiation and crisis management. Throughout his extensive career, he has honed his expertise as both a Hostage Negotiator and a Hostage Negotiator Trainer, successfully managing high-stress situations to enhance operational resilience. 


As a qualified trainer, Roger runs structured debriefs, providing crucial support and targeted training for teams and individuals after high-risk incidents, ensuring optimal performance and resilience in security risk management. His training experience spans across the globe, with Hostage Negotiator courses in the USA, Canada, and Abu Dhabi, broadening his ability to navigate diverse cultural and situational contexts in international negotiation scenarios. 


A certified TRiM (Trauma Risk Management) trainer, Roger is deeply committed to supporting the mental well-being of staff. Through the delivery of essential tools and strategies, he helps staff manage the psychological challenges of their roles. Roger remains devoted to mentoring and developing the next generation of public and private sector professionals.

ELCAS Approved Course

This course is eligible for ELCAS funding, making it accessible to serving and former members of the UK Armed Forces. This qualification provides a nationally recognised pathway into crisis management roles across corporate, public sector, and critical national infrastructure environments.

ELCAS Information

Recognition & Certification

Certified Crisis Management Course.

Dual Certification

Crisis Resilience Professional Pathway

Crisis Resilience Professional Pathway

On successful completion of the course, you'll receive two certificates:


1) The Certified Crisis Management Professional (CCMP®) certificate issued by Oakwood Risk Training, which is provided on successful completion of the course. 


2) The Certificate in Crisis Management at QLS Level 5 – issued by our independent awarding body, the Skills and Education Group (The Quality Licence Scheme). 

Certified Crisis Management Course.

Crisis Resilience Professional Pathway

Crisis Resilience Professional Pathway

Crisis Resilience Professional Pathway

The CCMP® certification is part of the Emerging Risks Global Crisis Resilience Professional Pathway (CRRP). This pathway provides a full spectrum education programme, enabling professionals to enter, progress, or change careers within the security risk and resilience industry. All graduates become members of the Crisis Resilience Professionals Guild, a global body of practitioners.

Linked Course Bundles

The Crisis & Resilience Bundle (Distance Learning)

Certified Security and Resilience Bundle (Distance Learning)

Certified Security and Resilience Bundle (Distance Learning)

Gain two leading qualifications in one programme. The CORM® + CCMP® distance learning bundle builds complete resilience capability, from operational resilience and risk management to crisis leadership and decision-making under pressure.

 

Duration: up to 12 months 

Price: £1750 (including VAT) - payment plans available

Book Here

Certified Security and Resilience Bundle (Distance Learning)

Certified Security and Resilience Bundle (Distance Learning)

Certified Security and Resilience Bundle (Distance Learning)

Combining the Level 5 CSRM®, CCMP® and CORM® courses, this bundle provides learners with the skills and knowledge to work at a tactical and strategic level across security, resilience and crisis management.

 

Duration: up to 24 months 

Price: £2995 (including VAT) - payment plans available

Book Here

Corporate Bookings & In-House Delivery

For organisations looking to train several members of staff, whether through multiple places on an open course or via a dedicated in house delivery, Oakwood offers flexible options to suit your needs.


Our in house option is delivered at your premises or chosen location for a minimum of five delegates. It combines an intensive classroom phase, covering the core modules of the qualification, with a structured period of post course distance learning and assessment. This allows delegates to consolidate their knowledge and complete assignments with tutor support.


The structure provides a balanced blend of direct instruction, practical group learning and applied workplace study, ensuring learning translates into operational impact.


All materials, templates and assessments are hosted on Oakwood’s secure online platform, providing a consistent and high quality learning experience across all delivery routes.


Pricing for in house delivery and group bookings is based on delegate numbers and location. Please contact us to discuss your requirements and receive a tailored quotation.

Contact Us

To book an in house course or secure multiple places on an open programme, please contact us to discuss availability and next steps.

Contact Us

Frequently Asked Questions

Please reach us at info@oakwoodriskgroup.com if you cannot find an answer to your question.

Oakwood Risk Training provides three flagship Level 5 certified qualifications: the Certified Security Risk Manager (CSRM®), the Certified Crisis Management Professional (CCMP®), and the Certified Operational Resilience Manager (CORM®). These courses are accredited by SFJ Awards and endorsed by the Skills and Education Group, providing recognised professional credentials for security leads, risk managers, and business continuity executives.


  • CSRM®: Focuses on end-to-end security risk assessment, threat mitigation, and physical/cyber resilience integration.
  • CCMP®: Focuses on executive crisis leadership, decision-making under stress, and reputational management.
  • CORM®: Focuses on business continuity frameworks, critical function mapping, and operational disruption recovery.


The Certified Crisis Management Professional (CCMP®) is an advanced Level 5 qualification designed for professionals leading, preparing, or supporting an organisation's crisis management function. 


Delivered by Oakwood Risk Training, successful completion awards dual certification: the CCMP® certificate issued by Oakwood and the endorsed Certificate in Crisis Management at QLS Level 5 issued by the Skills and Education Group Quality Licence Scheme. Graduates also receive membership in the Crisis Resilience Professionals Guild. 


The CCMP® is engineered for senior leaders, resilience managers, and operational leads responsible for steering organisations through severe disruptions. It is ideal for: 


  • Crisis Management & Resilience Leads: Professionals building or refining corporate crisis frameworks. 
  • Business Continuity & Risk Managers: Practitioners seeking formal credentials in strategic command, media handling, and executive decision-making. 
  • Military & Emergency Services Veterans: Service leavers utilizing ELCAS credits to transition into corporate crisis leadership roles.


While all three are Level 5 professional development certifications offered by Oakwood Risk Training, each addresses a distinct discipline within corporate resilience:


  • CSRM® (Security): Teaches you how to identify, assess, and manage physical, personnel, and counter-terrorism security risks.
  • CCMP® (Crisis Leadership): Prepares leaders to steer organisations through live incidents, media scrutiny, and high-impact emergencies.
  • CORM® (Operational Continuity): Provides tools to map operational dependencies, define impact tolerances, and maintain continuous business operations during disruption.


Yes, Oakwood Risk Training offers flexible online distance learning for key certified programmes, including the CSRM®, CCMP®, and CORM® certifications. Learners gain 24/7 access to on-demand video lessons, interactive study resources, and tutor support, allowing working professionals to complete approximately 120 study hours at their own pace from anywhere.


Yes, Oakwood Risk Training is an approved provider under the Enhanced Learning Credits Administration Service (ELCAS). UK Armed Forces service leavers and veterans can use ELCAS credits towards flagship certified qualifications such as the Certified Security Risk Manager (CSRM®), Certified Crisis Management Professional (CCMP®), and bundled resilience pathways.


Key qualifications offered by Oakwood Risk Training—including the CSRM® and Level 3 counter-terrorism awards—are accredited by SFJ Awards, an Ofqual-regulated awarding organisation specialising in protective services, security, and emergency management. Learners receive dual certification from Oakwood Risk Training and the recognised awarding body upon successful completion.


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