Certified Operational Resilience Manager
Take your expertise to the next level with the Certified Operational Resilience Manager (CORM®) course. Designed for resilience managers, operational leaders, and risk professionals, this comprehensive course equips you with the advanced knowledge and tools to strengthen organisational resilience.
What You’ll Learn
Assessment Methods
What You’ll Learn
Operational Resilience Frameworks: Understand key standards and frameworks, and learn to mitigate resilience-related risks.
Global Regulatory Compliance: Dive into regulations like the FCA guidelines and DORA, exploring their practical applications.
Core Resilience Elements: Gain in-depth expertise in business continuity, crisis management, cyber resilience, and supply chain risk management.
Certification
Assessment Methods
What You’ll Learn
On successful completion of the course, you'll receive two certificates:
1) The Certified Operational Resilience Manager (CORM®) certificate issued by Oakwood Risk Training, which is provided on successful completion of the assignment.
2) The Certificate in Operational Resilience at QLS Level 5 – issued by our independent awarding body, the Skills and Education Group (The Quality Licence Scheme).
Assessment Methods
Assessment Methods
Assessment Methods
1) Short exams following each module on the course, with no limit on attempts.
2) A written assignment of up to 2500 words, completed after the course.
Students will receive ongoing support and guidance from tutors to assist with the successful completion of this assignment. You will have up to 12 months from the end of the course to submit your completed assignment.
Course Content
Module 1: Introduction to Operational Resilience
- What Makes a Business Resilient?
- Frameworks, Standards and Industry Guidance
- The Core Elements of Operational Resilience
Module 2: Risk Management in Operational Resilience
- Key Resilience Related Risks
- Introduction to ISO 31000
- ISO 31000 Risk Assessment Process
- Risk Treatment
- The Three Lines of Defence
Module 3: Operational Resilience in Financial Services
- The Regulatory Landscape
- Global Operational Resilience Regulations
- Impact Tolerances and Critical Business Services
- Mapping and Dependency Analysis
- Outsourcing and Third Parties
Module 4: Business Continuity
- The Business Continuity Lifecycle
- Introduction to BIAs
- The BIA Process
- Business Continuity Risk Assessments
- Business Continuity Strategies
- Business Continuity Procedures and Plans
Module 5: Crisis & Incident Management
- Introduction to Crisis Management
- Developing a Crisis Management Plan
- Crisis Detection and Early Warning Systems
- Crisis Response and Incident Management
- Crisis Communications
- Crisis Management Teams
- Post Crisis Analysis and Recovery
Module 6: Cyber Resilience
- Common Cyber Threats
- Cyber Risk Management
- Implementing Cyber Resilience
- Identity and Access Management
- Incident Response and Crisis Management
- Third Party Resilience
- Cyber Resilience Testing and Exercises
Module 7: Supplier and Third Party Resilience
- Supply Chain Management and Dependency Visibility
- Third Party Risk Categorisation and Assessment
- Embedding Resilience in Supplier Selection
- ESG, Ethics and Sustainability
- Governance and Maturity Models
Module 8: Continuous Improvement
- Monitoring and Auditing
- Awareness, Training and Culture
- Testing and Exercise Programmes
- Exercise Development & Facilitation
Module 9: Alternative Approaches to Operational Resilience
- Explore innovative methods and emerging best practices in operational resilience
- Challenge traditional models of resilience
- Adapt to changing risk landscapes
- Future-proof your organisation's resilience strategies
Course Length
In Person Training
The in person course is delivered over 5 consecutive days, with sessions running from 9:00am to 5:00pm each day.
After the course, you will be required to complete a final written assignment of up to 2,500 words.
Ongoing support and guidance will be provided by our tutors to help you successfully complete the assignment. You will have up to 12 months from the end of the course to submit your work.
Distance Learning (Coming Soon!)
The distance learning version of our CORM® course will be available to purchase from early June 2025!
This course has a total qualification time of approximately 120 hours, combining guided learning through our online platform with self-directed study, including research and assignment writing.
You will have access to the online course for 12 months from the date of enrolment, and you may complete the course at any time within that period.