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Level 5 Professional Certification

Certified Operational Resilience Manager (CORM®)

Build and Lead Robust Resilience Programmes in a Complex World

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About the Course

Take your expertise to the next level with the Certified Operational Resilience Manager (CORM®) course. This Level 5 qualification is designed for today's resilience managers, operational leaders, and risk professionals, providing you with the advanced knowledge and practical tools to design, implement, and strengthen organisational resilience against any disruption.


This course moves beyond theory to provide a deep understanding of the frameworks, regulatory demands, and core disciplines needed to build an organisation that can adapt, respond, and thrive in the face of adversity.

What You'll Learn

 Our extensive curriculum provides a complete roadmap to building and managing a world class operational resilience programme. 

  • What is Operational Resilience?
  • What Makes a Business Resilient?
  • Frameworks, Standards and Industry Guidance
  • The Core Elements of Operational Resilience
  • Governance in Operational Resilience
  • Building a Resilience Culture


  • Introduction to Regulated Sectors
  • Operational Resilience in Critical National Infrastructure
  • Operational Resilience In Public Services & Healthcare
  • Operational Resilience in Financial Services
  • The Regulatory Landscape
  • Impact Tolerances and Critical Business Services
  • Mapping and Dependency Analysis
  • Scenario Testing In Regulated Sectors


  • Key Resilience Related Risks
  • Introduction to ISO 31000
  • ISO 31000 Risk Assessment Process
  • Risk Treatment


  • The Business Continuity Lifecycle
  • Introduction to Business Impact Analysis (BIAs)
  • The BIA Process
  • Business Continuity Risk Assessments
  • Business Continuity Strategies
  • Business Continuity Procedures and Plans


  • Introduction to Crisis Management
  • Developing a Crisis Management Plan
  • Crisis Detection and Early Warning Systems
  • Crisis Response and Incident Management
  • Crisis Communications
  • Crisis Management Teams
  • Post Crisis Analysis and Recovery


  • Common Cyber Threats
  • Cyber Risk Management
  • Implementing Cyber Resilience
  • Identity and Access Management
  • Incident Response and Crisis Management
  • Third Party Resilience
  • Cyber Resilience Testing and Exercises


  • Supply Chain Management and Dependency Visibility
  • Third Party Risk Categorisation and Assessment
  • Embedding Resilience in Supplier Selection
  • ESG, Ethics and Sustainability
  • Governance and Maturity Models


  • Integrating the Core Resilience Elements
  • Monitoring and Auditing
  • Awareness, Training and Culture
  • Testing and Exercise Programmes
  • Exercise Development & Facilitation


  • Introduction to Alternative Approaches
  • Resilience By Design
  • Adaptive Business Continuity
  • Resilience Reimagined


Delivery & Assessment

How is the Course Delivered?

How is the Course Delivered?

How is the Course Delivered?

  • The in person course is delivered over 5 consecutive days, providing a focused and immersive learning experience. This is followed by a period of supported self study, with guidance from a dedicated tutor to help embed learning in practice.


  • The distance learning option offers greater flexibility and is typically completed over 3 to 6 months. You will have up to 12 months to complete the programme if required, allowing you to balance study with professional commitments while maintaining the same high standard throughout.

How is the Course Assessed?

How is the Course Delivered?

How is the Course Delivered?

  • A written assignment of up to 3000 words, completed after the course. 


  • Students will receive ongoing support and guidance from tutors to assist with the successful completion of this assignment. 


  • You will have up to 12 months from the end of the course to submit your completed assignment. 

Recognition & Certification

Dual Certification

ELCAS Approved Course

On successful completion of the course, you'll receive two certificates:


1) The Certified Operational Resilience Manager (CORM®) certificate issued by Oakwood Risk Training, which is provided on successful completion of the assignment. 


2) The Certificate in Operational Resilience at QLS Level 5 – issued by our independent awarding body, th

On successful completion of the course, you'll receive two certificates:


1) The Certified Operational Resilience Manager (CORM®) certificate issued by Oakwood Risk Training, which is provided on successful completion of the assignment. 


2) The Certificate in Operational Resilience at QLS Level 5 – issued by our independent awarding body, the Skills and Education Group (The Quality Licence Scheme). 

ELCAS Approved Course

ELCAS Approved Course

This course is eligible for ELCAS funding, making it accessible to serving and former members of the UK Armed Forces. This qualification provides a nationally recognised pathway into operational resilience roles across corporate, public sector, and critical national infrastructure environments.

Crisis Resilience Professional Pathway

Crisis Resilience Professional Pathway

The CORM® certification is now part of the Emerging Risks Global Crisis Resilience Professional Pathway (CRRP). This pathway provides a full spectrum education programme, enabling professionals to enter, progress, or change careers within the security risk and resilience industry. All graduates become members of the Crisis Resilience Professionals Guild, a global body of practitioners.

Course Dates & Price

11 May 2026 - 14 May 2026

CMCS, Pointon Way, Droitwich Spa, WR9 0LW

£1200 (Including VAT)

11 May 2026 - 14 May 2026

CMCS, Pointon Way, Droitwich Spa, WR9 0LW

£1200 (Including VAT)

Start Now!

Distance Learning

£960 (Including VAT)

Start Now!

Distance Learning

£960 (Including VAT)

Ready to Get Started?

Book now or contact us for more information.
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Corporate Bookings & In-House Delivery

For organisations looking to train several members of staff, whether through multiple places on an open course or via a dedicated in house delivery, Oakwood offers flexible options to suit your needs.


Our in house option is delivered at your premises or chosen location for a minimum of five delegates. It combines an intensive classroom phase, covering the core modules of the qualification, with a structured period of post course distance learning and assessment. This allows delegates to consolidate their knowledge and complete assignments with tutor support.


The structure provides a balanced blend of direct instruction, practical group learning and applied workplace study, ensuring learning translates into operational impact.


All materials, templates and assessments are hosted on Oakwood’s secure online platform, providing a consistent and high quality learning experience across all delivery routes.


Pricing for in house delivery and group bookings is based on delegate numbers and location. Please contact us to discuss your requirements and receive a tailored quotation.

Contact Us

To book an in house course or secure multiple places on an open programme, please contact us to discuss availability and next steps.

Contact Us

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