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Level 5 Professional Certification

Certified Crisis Management Professional (CCMP®)

Master the Skills to Lead, Respond, and Recover from Any Crisis

Book Here

About the Course

The Certified Crisis Management Professional (CCMP®) is the definitive Level 5 certification for professionals responsible for preparing, leading, or supporting their organisation's crisis management function. This practical, scenario based programme is designed to move beyond theory, equipping you with the advanced skills in crisis leadership, communication, and decision making needed to perform effectively under pressure.


Whether you're building a crisis framework from the ground up or refining an existing programme, this course will provide you with the tools and confidence to protect your organisation's people, assets, and reputation.

What You'll Learn

Our comprehensive, 8-module curriculum provides an in depth exploration of every critical aspect of crisis management.

  • What is a Crisis?
  • What is Crisis Management?
  • Legal, Moral and Regulatory Requirements
  • Crisis Management Standards
  • Governance and Culture in Crisis Management


  • Introduction to Horizon Scanning
  • Crisis Detection and Early Warning Systems
  • Threat Intelligence and Reporting
  • Impact and Consequence Modelling


  • Crisis Response and Incident Management
  • The Crisis and Incident Management Lifecycle
  • Developing a Crisis Management Plan
  • Command and Control Structures
  • Escalation Criteria and Activation Protocols
  • Objective Setting and Response Strategies
  • Integration with Business Continuity and Emergency Response


  • Crisis Management Teams
  • Leadership Styles
  • Leadership Under Pressure
  • Structured Decision Making Tools
  • Team Dynamics, Cohesion and Leadership Influence


  • Introduction to Crisis Communications
  • Information Flow and Situation Reporting
  • Communicating Uncertainty and Bad News
  • The Importance of Empathy
  • Internal Communications
  • Communicating with Key External Stakeholders
  • Managing the Media
  • Managing Social Media


  • The Impact of Crises on People
  • Recognising and Managing Stress Responses
  • Decision Making Fatigue
  • The Importance of Diversity in Crisis Management
  • Ethical Considerations in Crisis Management
  • Cognitive Bias & Groupthink
  • Supporting Staff Welfare During and After Crises


  • Exercise Programme Management
  • Types of Exercises
  • Exercise Planning and Design
  • Exercise Delivery and Facilitation
  • Exercise Evaluation and Reporting


  • Transition from Crisis to Recovery
  • Recovery Planning and Execution
  • Post Incident Reviews
  • Lessons Learned and Continuous Improvement
  • Building Long Term Organisational Resilience


Delivery & Assessment

How is the Course Delivered?

How is the Course Delivered?

How is the Course Delivered?

  • The in person course is delivered over 5 consecutive days, providing a focused and immersive learning experience. This is followed by a period of supported self study, with guidance from a dedicated tutor to help embed learning in practice.


  • The distance learning option offers greater flexibility and is typically completed over 3 to 6 months. You will have up to 12 months to complete the programme if required, allowing you to balance study with professional commitments while maintaining the same high standard throughout.

How is the Course Assessed?

How is the Course Delivered?

How is the Course Delivered?

  • A written assignment of up to 3000 words, completed after the course. 


  • Students will receive ongoing support and guidance from tutors to assist with the successful completion of this assignment. 


  • You will have up to 12 months from the end of the course to submit your completed assignment. 

Recognition & Certification

Dual Certification

Crisis Resilience Professional Pathway

ELCAS Approved Course

On successful completion of the course, you'll receive two certificates:


1) The Certified Crisis Management Professional (CCMP®) certificate issued by Oakwood Risk Training, which is provided on successful completion of the course. 


2) The Certificate in Crisis Management at QLS Level 5 – issued by our independent awarding body, the Skills and Education Group (The Quality Licence Scheme). 

ELCAS Approved Course

Crisis Resilience Professional Pathway

ELCAS Approved Course

This course is eligible for ELCAS funding, making it accessible to serving and former members of the UK Armed Forces. This qualification provides a nationally recognised pathway into crisis management roles across corporate, public sector, and critical national infrastructure environments.

Crisis Resilience Professional Pathway

Crisis Resilience Professional Pathway

Crisis Resilience Professional Pathway

The CCMP® certification is now part of the Emerging Risks Global Crisis Resilience Professional Pathway (CRRP). This pathway provides a full spectrum education programme, enabling professionals to enter, progress, or change careers within the security risk and resilience industry. All graduates become members of the Crisis Resilience Professionals Guild, a global body of practitioners.

Course Dates

13 July 2026 - 17 July 2026

Norwich, Norfolk (Venue TBC)

£1200 (Including VAT)

13 July 2026 - 17 July 2026

Norwich, Norfolk (Venue TBC)

£1200 (Including VAT)

Start Now!

Distance Learning

£960 (Including VAT)

Start Now!

Distance Learning

£960 (Including VAT)

Ready to Get Started?

Book now or contact us for more information.
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Corporate Bookings & In-House Delivery

For organisations looking to train several members of staff, whether through multiple places on an open course or via a dedicated in house delivery, Oakwood offers flexible options to suit your needs.


Our in house option is delivered at your premises or chosen location for a minimum of five delegates. It combines an intensive classroom phase, covering the core modules of the qualification, with a structured period of post course distance learning and assessment. This allows delegates to consolidate their knowledge and complete assignments with tutor support.


The structure provides a balanced blend of direct instruction, practical group learning and applied workplace study, ensuring learning translates into operational impact.


All materials, templates and assessments are hosted on Oakwood’s secure online platform, providing a consistent and high quality learning experience across all delivery routes.


Pricing for in house delivery and group bookings is based on delegate numbers and location. Please contact us to discuss your requirements and receive a tailored quotation.

Contact Us

To book an in house course or secure multiple places on an open programme, please contact us to discuss availability and next steps.

Contact Us

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